Engineers Canada is soliciting proposals from qualified firms or individual consultants ("Bidders") to develop guidance for Canada’s engineering regulators on managing the misuse and exploitation of complaints processes, both by the public and by certain members within the engineering profession. The goal of this initiative (the “Project”) is to provide consistent national guidance on good practices for approaching such complaints without compromising the protection of the public or the integrity of the profession. Early stages of the Project will include a comparative analysis of regulatory frameworks across other professional sectors in Canada, focusing on complaint procedures, merit thresholds, and mechanisms for dismissing frivolous or unsubstantiated claims.
The Project is to be developed on a multi-year timeline that aligns with Engineers Canada’s phased, consultation-based approach, and is planned to culminate in the finalized guideline by December 2026. Successful completion of the Project will entail three key deliverables, plus revisions, which will be developed with the support of Engineers Canada staff and in consultation with Project interest holders, including the Canadian engineering Regulators:
- The development and facilitation of a half-day workshop for Regulators and Canadian Engineering Qualifications Board members on misuse of complaints processes (September 2025)
- The creation and revision of a general direction document following the workshop, to be circulated for consultation among key Engineers Canada stakeholders; and
- The creation and revision of a guideline for Regulators on managing challenging and vexatious complaint.
For full details, please review the complete RFP document here.
If you have any questions about the RFP or submission process, please contact:
Carole Anne Hoffman
Specialist, Qualifications
caroleanne.hoffman@engineerscanada.ca
613.232.2474 x255
Proposal Submission Deadline: July 9, 2025, at 4:00 p.m. ET
